How can I self-exclude from gambling in Spain?

You can register with the RGIAJ (Registro General de Interdicciones de Acceso al Juego), managed by the DGOJ. Registration prevents access to licensed gambling platforms in Spain for the selected period.

What control tools do you provide?

Deposit/spend limits, time reminders, activity history, temporary cool-off (24h–90 days), and self-exclusion. You can configure them from your account.

No. Access is strictly restricted to persons aged 18+ and identity checks are applied.

Responsible Gaming | LeoVegas Casino Empire

What is Responsible Gaming?

Playing in an informed, safe and moderate way, with tools that help you stay in control. Gambling is entertainment, not a way to make money.

Limits Transparency Self-exclusion 18+

Risk signs

Exceeding budgets or chasing losses.
Playing to escape personal or emotional issues.
Work, studies or relationships are affected.
Hiding activity or spending more than you can afford.

If any sign applies, use control tools or seek professional help.

Control tools

Deposit & spend limits: daily, weekly and monthly.
Time reminders: periodic notifications while playing.
Activity history: view deposits, withdrawals and sessions.
Cool-off (temporary pause): 24 hours to 90 days.
Self-exclusion: at account level or via the national RGIAJ.

Configure them under My Account → Responsible Gaming. Increases may be subject to a cooling-off period.

Self-exclusion (RGIAJ)

If you want to block access to licensed gambling in Spain, register with the DGOJ’s RGIAJ.

Go to RGIAJ

Important: RGIAJ registration prevents access for the chosen period. If you need help, contact us.

Healthy play tips

Set a budget before playing—and stick to it.
Define a time limit and take regular breaks.
Don’t chase losses; don’t play under the influence.
Remember: gambling is entertainment, not income.

Help & resources

If gambling stops being fun, use official resources:

Contact our team: support@leohotelvegas.com

Legal notice (Spain)

Operated by LEOESP S.A. (NIF A19373075), authorized by the Dirección General de Ordenación del Juego (DGOJ) under general licenses Apuestas and Otros Juegos, and specific licenses Ruleta, Black Jack, Máquinas de azar, Apuestas deportivas de contrapartida and Otras apuestas de contrapartida. DGOJ reference (CSV): 34855509334147963878136-DGOJ — Verify.

Access is strictly limited to 18+ and users not registered in the RGIAJ. Identity checks and prevention measures apply.

FAQ

How do I set limits?: Go to My Account → Responsible Gaming and choose deposit, spend and time limits. Increases may apply after a reflection period.
How do I take a temporary break?: Use the Cool-off option. During the pause you cannot log in or deposit.
How do I close my account?: You can choose a permanent self-exclusion and close your account. You can also register with the national RGIAJ.

Responsible Gaming Team

We can help you set limits, breaks or self-exclusion.

responsable@leohotelvegas.com

Support hours: Mon–Fri, 09:00–18:00 (CET).

← Back to Home

Last updated: 2025-09-05